Privacy Policy
What we collect when you reach out or place an order, and what we do with it.
Last updated
Draft policy. This page is a starting draft and has not been reviewed by a lawyer. Every point still to be settled is marked below. Confirm all of them before launch.
1. The short version
The Thoughtful Gift Co. is a small, home-based gift basket and balloon decor business serving Nashville, TN and surrounding areas. We collect only what we need to quote your event, deliver or set up your order, and follow up if something needs your attention. We do not sell your information, and we never see or store your card details.
2. What we collect
When you fill out a quote request or place an order, we collect the information you give us directly: your name, phone number, email address, event date, and delivery or event address. If you check out through our online store, our payment processor also collects the billing details needed to complete that transaction.
- Name, phone number, and email address
- Event date and type of occasion
- Delivery address or pickup preference
- Order details: items chosen, colors, message cards, and any special requests
- Billing and payment information, collected and processed by Stripe, our payment provider
3. Why we collect it
We use this information to prepare an accurate quote, confirm and fulfill your order, coordinate delivery or on-site balloon setup, and reach you if we have a question about your event. We also use your email address to send order confirmations, receipts, and delivery updates.
5. How long we keep it
To confirm. How long order and quote records are kept before deletion. A common starting point is to keep records for tax purposes for a set number of years and delete marketing or quote-only records sooner.
6. Children’s information
Our services are intended for adults planning gifts and events. We do not knowingly collect information from children, and our quote and checkout forms are not directed at anyone under 18. If you believe a child has given us information, contact us and we will remove it.
7. Your choices and how to request deletion
You can ask us at any time to tell you what information we have about you, correct it, or delete it. Because some records, like payment history, are also held by Stripe under its own retention rules, we may need to point you to Stripe for anything tied directly to a completed payment. To make a request, email us at delzaciprianos@gmail.com or call 629-772-6810.
